Resident FAQs

To rent a property with Southern View Property Management, please navigate to the rental properties section of our website.

Browse our available properties and select the one you're interested in. Then, fill out the online application form!

You’ll need to have all necessary documents ready, such as proof of income and identification.

Once you submit the application form, our team will review and get back to you with the next steps. Should you have any issues during the application process, please feel free to reach out to us.

Below are some of our application requirements:

• All applicants must be at least 18 years of age or older.
• All adults who will reside on the property must complete a separate rental application.
• Each adult residing on the property must be listed on the lease as a resident.
• The applicant must have a gross monthly income of at least three 3 times the rental rate.
• All applicants must have a verifiable rental reference of 1 year or more with a lease term fulfilled or proof of one 1 year of mortgage history.
• Applicant credit reports must be in good and acceptable standing.

… and more.

For more details, please see the application requirement page on our website.

While early lease termination is possible under certain conditions, typically, early termination has consequences.

If you need to end your lease early, you may need to pay rent until a new tenant is found, and you may be subject to early termination fees.

Please communicate with us as soon as possible if you anticipate any changes to your leasing situation.

You can make your rent payments securely and conveniently online through our tenant portal. You can also set up automatic payments or schedule reminders to ensure timely payment each month.

Please ensure your payment is on-time to avoid late fees. Access the Resident Portal here.

If you anticipate difficulty paying your rent on time, please contact our office immediately. Communication is key, and addressing the issue early can prevent further complications.

Late payments may incur additional fees as outlined in your lease agreement.

For non-emergency maintenance requests, please submit a request through our tenant portal. This helps us keep track of requests, and allows you to stay updated with the status of your request.

For urgent repairs that can pose serious tenant harm or property damage, such as plumbing or electrical issues, please call us immediately at (864) 300-4660.

Pet policies vary by property. While some properties are completely pet-friendly, others have restrictions or are completely pet-free.

If pets are permitted, a pet deposit and monthly pet fee may apply. Please review the property's pet policy to ensure compliance. If you have any questions about your property’s pet policy, please reach out to your property manager.

In general, no – you are not allowed to make significant alterations to the property.

If you wish to make changes, like paint walls, install fixtures or make structural changes, please request written consent from our management team.

When in doubt, contact us before making any changes to avoid potential charges.

Once you have signed the lease and paid the security deposit and first month’s rent, you will have a set move-in date. We will follow up with more details prior to your move-in, but you should expect to begin setting up utilities and organizing renter’s insurance.

When planning to move out, provide written notice as specified in your lease agreement. Then, clean the property thoroughly, ensure all your personal items are removed and return your keys.

We will also schedule a move-out inspection to assess the property's condition. If there are no damages beyond normal wear and tear, we will process and return your full security deposit. If damages are found, we may make the necessary deductions.

When you move in, we collect your security deposit and hold it in a separate account. The security deposit is used to cover potential damages beyond normal wear and tear, unpaid fees, move-out cleaning, and more.

Upon move-out, we conduct a property inspection to determine if any deductions are necessary. We then refund the deposit back to you within 30 days.

To reach us, call our office at 864-300-4660. You can also send us an email at info@southernviewpm.com.

If you’re already one of our residents, you can also message us directly through your online tenant portal.

We’re committed to providing you prompt and effective service. Please don't hesitate to reach out with any questions or concerns.